Each item sold through the website has a specific shipping time listed. Please check the shipping timefor the item you have ordered to confirm the time it takes for shipping it. The shipping time specified is approximate, and though endeavour to ship the item within the time period specified or even before we do not guarantee that your order may never get delayed. Sometimes, the reason for dealy may be out of our control.
Should you feel that your ordered item is delayed, please email us with details of your order to firstname.lastname@example.org. We shall investigate the reason for the delay and reply back to you asap.
Should the delay occur because the item you have ordered is out of stock, we shall refund you the full amount of your order.